TP-Link Product Support - Replacement and Warranty | Warranty & RMA Policy | TP-Link India - Indiafix

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TP-Link Product Support - Replacement and Warranty | Warranty & RMA Policy | TP-Link India

TP-Link Warranty: Everything You Need to Know

TP-Link is a leading provider of networking products, including routers, switches, adapters, and more. To ensure customer satisfaction, TP-Link offers a warranty that covers defects or malfunctions arising from manufacturing or design issues. However, the warranty terms and conditions vary depending on the product, so it’s essential to review the product documentation or contact TP-Link’s customer support for specific details.


TP-Link Warranty Coverage

The warranty typically includes:

  1. Repair or replacement of the product (at TP-Link’s discretion) within the warranty period.

  2. Coverage for manufacturing or design defects.

What’s Not Covered?

The warranty does not cover:

  1. Damage caused by misuse, abuse, or negligence.

  2. Modifications or repairs performed by unauthorized parties.


Warranty Period by Product Type

TP-Link offers different warranty periods based on the product category:

Product TypeWarranty Period
TP-Link Smart Home Products1 Year
TP-Link Accessories1 Year
TP-Link SOHO Products3 Years
TP-Link SMB Products3 Years

Tplink Serial Number break down

TP-Link serial numbers often encode manufacturing details. For example:

  • Serial Number: 22244C7005375
    1. The first two digits (22) represent the year of manufacture (2022).

    2. The next two digits (24) indicate the week of manufacture (June).

    3. Warranty Start Date: June 2022


How to Make a Warranty Claim

If your product is defective within the warranty period, follow these steps:

  1. Contact TP-Link Support:
    Call the toll-free number (1800-209-4168) to confirm the defect.

  2. Visit the Purchase Point:
    Return the product to the shop where you purchased it.

  3. Use TP-Link’s RMA Program:
    If the shop does not accept your claim, you can process it through TP-Link’s RMA (Return Merchandise Authorization) program.


Replacement Procedure for Customers

  1. Confirm the defect with TP-Link’s customer support.

  2. Return the product to the retailer or follow the RMA process.

  3. Provide proof of purchase and necessary documentation.


Important Notes

  1. Always use TP-Link products as per the user manual to avoid damage or voiding the warranty.

  2. Keep your proof of purchase (invoice or receipt) safe, as it may be required for warranty claims.

For further assistance, contact TP-Link’s customer support via:

  1. Email: Support provided on the TP-Link website.

  2. Phone: 1800-209-4168 (India).

  3. Live Chat: Available on the TP-Link website.

By following these guidelines, you can ensure your TP-Link product remains covered under warranty and resolve any issues efficiently.

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