How to Check Warranty on HMD Mobile

Purchasing a mobile phone is an investment, and one of the key aspects to keep in mind is the warranty. If you're a proud owner of an HMD mobile, which typically refers to Nokia phones (since HMD Global is the company behind Nokia-branded smartphones), it’s important to know how to check if your phone is still under warranty.

Here’s a step-by-step guide to help you easily check the warranty status of your HMD mobile:

1. Locate Your HMD IMEI Number

The first thing you need is your phone's IMEI (International Mobile Equipment Identity) number. This unique identifier is crucial for checking the warranty status.

To find your IMEI number:

Dial *#06#: This will display your phone's IMEI number on the screen.
Check the Box or Documentation: If you still have the original box your phone came in, you should find the IMEI number printed on it. Alternatively, you can check the warranty card or invoice if you have them.

2. Visit the Official HMD or Nokia Warranty Website

The next step is to visit the official HMD or Nokia warranty page. Here's how:

Open “HMD Warranty Finder”
Once on the website, navigate to the warranty check section.
You’ll be prompted to enter the Product, Location & Language of your device.

3. Use the Warranty Check Tool

HMD Global, under the Nokia brand, offers an online tool where you can input your IMEI number to check the warranty status. Here’s what you’ll typically need to do:

Click here HMD Warranty Check Online
Enter your IMEI number and Location: Input the IMEI number you obtained earlier.
Click "Check Warranty": The system will display information about the warranty status of your device. This may include details about when the warranty period started, its expiry date, and whether the phone is still under warranty.

4. Check Your Purchase Date

If you cannot access the warranty check tool or prefer manual verification, another option is to check the purchase date of your mobile phone. HMD Global provides a standard warranty period, usually 12 months for most smartphones.

If you purchased your phone recently and it's within the 12-month period, it's likely still covered. However, the warranty may vary by region, so checking with the retailer or distributor is a good idea.

5. Contact HMD Global Customer Support

If you encounter any issues during the warranty check process or need further assistance, HMD Global’s customer support team is ready to help.

Visit the HMD Global Support Page: You can find contact details or even initiate a live chat for immediate assistance.
Email or Call: Reach out via email or call the provided customer service number, and have your IMEI number and purchase details handy to expedite the process.

6. Check the Warranty Terms

It’s also important to understand what your warranty covers. HMD Global provides different types of warranties, such as:

Limited Warranty: Covers manufacturing defects.
Accidental Damage Protection: If you have opted for extra protection, check if accidental damage is covered.
Software Updates: Many Nokia devices come with a promise of regular software updates, which may be part of the warranty offering.