AOC Warranty and Customer Support
AOC offers a limited warranty for its products, with coverage varying based on the specific product and the region of purchase. Generally, AOC warranties cover defects in materials and workmanship for a specified period from the date of purchase. To determine the exact warranty coverage for your AOC product, refer to the product documentation or visit the AOC website. Registering your product with AOC is recommended to ensure you receive all applicable warranty benefits.
Warranty Request (India Only)
To check your warranty status using the Serial Number (SN):
Example SN: AOCWTF2N2450391
2: Year 2022
24: Week of the year (June)
Warranty Start: June 2022 (3-year warranty)
Standard Warranty Terms
Coverage: AOC warrants this product to be free from defects in material and workmanship for 3 years for parts and labor.
Dead on Arrival (DOA): If your AOC product has a functional failure within 14 days of purchase, you must claim DOA and return the faulty unit to your reseller for immediate replacement.
Zero Dead Pixel Guarantee: AOC offers a 30-day zero dead pixel guarantee for its full range of LED monitors, starting from the purchase date on the end-user invoice.
AOC Customer Support
AOC provides customer support through its website and dedicated support team. You can access support articles, manuals, drivers, and other resources on the AOC website. For further assistance, contact AOC customer support via email or phone.
AOC Toll-Free Numbers (India)
Toll-Free Number: 080-6788-6788 or 080-3323-1313
Hours: 10 a.m. to 6 p.m., Mondays to Saturdays (except public holidays)
Text Message Support: Send ‘AOC’ to 56677, and AOC will call you back within 4 working hours.
Email: serviceindia@aoc.com
AOC Global Support
Global Toll-Free Number:USA- (+1) 888 838 6388
Website: https://aoc.com/support
AOC is committed to providing reliable warranty coverage and exceptional customer support to ensure your satisfaction and product performance. For any queries or assistance, feel free to reach out to AOC’s support team
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